Welcome to COWPL. By accessing our website and engaging with our freight forwarding services, you agree to the terms and conditions outlined below. These terms are intended to ensure transparency, clarify mutual expectations, and help you make informed use of our services.
1. Definitions
“We”, “us”, “our”, “COWPL” – refers to COWPL Pty Ltd, headquartered in Queensland, Australia.
“You”, “Client”, “User” – refers to the person or business accessing our website or using our services.
“Website” – refers to COWPL and all associated pages.
“Services” – refers to our freight forwarding, customs brokerage, and related logistical coordination offerings.
2. Use of Website
The content on this website is for general informational purposes only. We make efforts to keep information accurate and up to date, but we do not guarantee that all content will always be free from updates or changes.
Users may view and download content for personal or business reference. Republishing or distributing materials from this site without written permission is not permitted.
You agree not to misuse the website by introducing malware, attempting unauthorized access, or disrupting functionality.
3. Eligibility and Client Responsibilities
To use our freight forwarding services, you must be over the age of 18 or authorised to act on behalf of a business. By contacting us or requesting a service, you confirm that all information provided is accurate and complete.
Clients are responsible for ensuring that all required documentation and permissions for freight movement are provided in a timely manner. COWPL is not responsible for delays caused by missing or incorrect client-submitted documents.
4. Service Availability
We aim to provide uninterrupted access to our website and services. However, there may be times when the site or specific services are temporarily unavailable due to maintenance or external factors.
We reserve the right to make changes or improvements to our service offerings at any time, with or without prior notice.
5. Pricing and Quotes
Prices listed on the website or discussed during consultations are indicative and may vary based on destination, cargo volume, customs requirements, and timeframes. All quotes provided are non-binding until confirmed via formal agreement or service confirmation.
Quotes are valid for a specified time period as stated in the communication or documentation.
6. Limitation of Liability
While we take care in managing logistics and coordinating services, COWPL is not liable for indirect or incidental loss resulting from delays, external carrier performance, or customs procedures outside our control.
Our services are provided with reasonable skill and care in line with industry standards.
7. Intellectual Property
All content on this website, including logos, text, and graphics, is the intellectual property of COWPL or its licensors. It may not be used, copied, or reproduced without prior written consent.
8. External Links
Our website may include links to third-party resources for informational purposes. These links do not indicate endorsement or affiliation. COWPL is not responsible for the content or policies of external sites.
9. Privacy and Data Use
We collect and process personal data in line with our Privacy Policy. By using our services or submitting a form on the website, you consent to this processing.
10. Changes to Terms
These Terms & Conditions may be updated periodically to reflect operational, legal, or service-related changes. Updates will be published on this page with a new effective date.
11. Contact Information
For any questions regarding these terms, please contact us:
COWPL
📍 15 Cam Ln, Annerley QLD 4103, Australia
📞 +61 7 3843 9201
📧 info@cowpl.com